Wednesday, August 26, 2009

Doctor's Office Frustration

Well I'm really glad that pain I was having last week didn't last or I would be in big trouble. The ultrasound takes place on Thursday. I call on Friday. I hear nothing back. I call on Monday. I hear nothing back. I call on Tuesday, and I'm pissed.

Why is no one calling me back? The receptionist tries to tell me they did leave a message at 775-zzz-zzzz. Well my number is 773-zzz-zzzz. Now I know it's not an area code they are used to, because it's my cell phone where I have lived before. But when I put it on my form originally, someone entered it into the computer incorrectly, and I've been struggling with it ever since. EVERY TIME I CALL OR COME IN, I try to clear this up, but no one changes it in the computer. (I've been with them since....January? of this year. And I go in for these damn blood tests like every month.) When I went in for the ultrasound and tried to change it, I was told I would have to fill out a form to officially change it. Keep in mind that this mistake was never mine, but someone doing data entry. So I filled out the form. And they swore they changed it. AND LEFT MULTIPLE MESSAGES WITH SOMEONE IN NEVADA AND NOT WITH ME.

But that's not the best part. That's just the annoyance that is this office where they hate me. When I finally talked to a nurse I found out that no one even LOOKED at the ultrasound. The doctor just hadn't gotten around to it. Since last Thursday. So if I was languishing in pain and something needed to be done about it, too bad, no one even glanced at the ultrasound I was told to come in and have.

Urrrrrrrgh. At this point I almost want them to kick me to a specialist just so I can go to another office. This is the best office in town I'm at right now for ob/gyn, which should tell you something about my location. Anyway, the nurse said that no matter what the ultrasound said I had to come in for day 21 bloodwork, because the doctor makes his Clomid adjustments off of that (well no wonder he does, since he doesn't look at ultrasounds). Also, do they really think Clomid is going to heal me at this point? I am riding 150 mg with no results, maybe it's time to look into something else.

2 comments:

  1. Hi! Sorry you're dealing with that. Leaving messages about your medical stuff is a serious violation of privacy. They can get in a lot of trouble for that.

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  2. Yeah it's not a HIPPA violation most likely b/c they just say who they are and to call them back. Just annoying that's it is not at my number where it is supposed to be.

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